Data Privacy Policy
We value your privacy at Sunbeam Breeze Anchor
Information We Collect
When you reach out about corporate floral designs or gift services, we gather information you supply willingly. This covers your name, company name, email, phone, delivery locations, and any specific floral specifications. Payment details are also collected when you place orders, though they are processed securely by our payment partners.
For corporate clients, we may also obtain extra business details like registration information, preferred delivery timelines, and budget expectations to tailor our services to your company.
Our site automatically gathers technical data when you browse. This includes your IP address, browser type, device specifics, and your navigation path, which we use to enhance performance and learn how customers locate our offerings.
How We Use Your Information
We primarily use your data to complete orders and deliver top-notch service, including processing orders, coordinating shipments, crafting customized arrangements, and informing you about your service needs.
We also analyze the information to enhance our offerings and website experience, helping us identify the corporate floral services most valued by clients and how to better support the business community in United Kingdom.
Information Sharing and Disclosure
Sunbeam Breeze Anchor values your privacy and does not sell your data to others. We share information only when needed to deliver our services or when required by law.
We may disclose essential details to trusted service partners who assist in running our operations, such as delivery teams, payment processors, and technical service providers. These partners are contractually bound to protect your data and use it solely for the services they supply.
We may reveal information when required by law, a court order, or government request. We may also share to safeguard our rights, property, or safety, or the safety of customers and staff.
Data Security Measures
We treat the protection of your personal data with utmost importance and employ suitable technical and organizational safeguards to guard it. This includes safe data storage, encrypted transmissions, and restricted access to personal information inside our company.
Secure Storage
Your data is kept in protected systems with access controls and ongoing security monitoring.
Encryption
Sensitive data transfers are encrypted to shield information as it travels between your browser and our servers.
Limited Access
Access is restricted to staff who require the data to deliver services.
Although we deploy robust security practices, no online transmission method is completely foolproof. We continually update our security measures to guard against emerging threats.
Your Privacy Rights
You hold significant rights over your personal data. In line with applicable laws, you may be entitled to access, rectify, erase, or limit how your information is used.
To exercise these rights, please contact us using the information provided at the end of this policy. We will respond to requests within a reasonable timeframe as required by applicable law.
Data Retention
We retain personal information only as long as necessary to provide our services and fulfill legal obligations. Retention periods vary depending on the type of information and the purpose for which it was collected.
Typical Retention Periods:
- Customer contact and order information: 4 years after last service interaction
- Payment transaction records: 6 years for tax and accounting requirements
- Website analytics data: 22 months for service improvement analysis
- Marketing communication preferences: Until you unsubscribe or 3 years of inactivity
Cookies and Website Tracking
Our site employs cookies and related technologies to enhance your browsing experience and gain insights into how visitors interact with our site. Cookies assist us in recalling your preferences and evaluating site performance.
You can manage cookie choices via your browser settings. Note that turning off certain cookies could impact site functionality. For more details about our cookie practices, please consult our Cookie Policy.
Third-Party Links
Our site might include links to external websites or services. This privacy policy covers only Sunbeam Breeze Anchor and our site. We are not liable for the privacy practices of any external sites.
We encourage reviewing the privacy policies of any third-party sites you access via links on our site.
Policy Updates
We might refresh this privacy policy from time to time to reflect shifts in our practices, offerings, or legal obligations. When major updates occur, we will revise the "Last Updated" timestamp at the top of this policy.
We invite you to check this policy periodically to stay informed about how we safeguard your personal information.
Contact Us About Privacy
If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about our handling of your information, please reach out to us.
Contact Us About Privacy
Sunbeam Breeze Anchor Privacy Group
10 Downing Street, London
London, United Kingdom SW1A 2AA
Email address: [email protected]
Phone number: +44 20 7222 1234
For inquiries about privacy, please include "Privacy Request" in the subject line and provide as much detail as possible about your request. We aim to respond to all privacy requests within a week.